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If you care about your patients, your patients will care about you.

5 Ways to Make Happier Patients

June 24, 2015Jonathan Finegold1 commentReputation Management

Happy patients make for a successful dental practice. Here are five actionable tips you can follow to help improve spirits in your office, to earn your dentistry positive reviews, and to make sure your patients come back. And it’s all things you can do for free and as simple as just smiling more often.

Show future patients that you can take criticism.

How to Respond to Negative Online Reviews

June 10, 2015Jonathan Finegold2 commentsReputation Management

Negative reviews are a part of business life. Even a minor mistake can induce a customer to write a bad review about your business. The best approach to responding to such a review is to empathize and sympathize with the reviewer, apologize for their bad experience (whether or not it was your business’ fault), and restate your business’ emphasis on providing high-quality service.

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Showoff Your Business with New Google My Business Tool

February 25, 2015Jonathan FinegoldGoogle, Google My Business, Reputation Management

Did you know that you can tell Google which image of your practice, company, or firm to show when someone finds you through search? Learn about how to exploit this new feature, as well as all about other new tools you can use to promote your business and impress new patients or customers. Then let us know what you think in the comments.

Reviews are one of the most important aspects of your online branding.

Genuine Online Reviews Make a Difference

October 22, 2014Jonathan Finegold4 commentsReputation Management

Human relationships are trust-based, and this truism carries forward to the relationship between a doctor and his or her patients. How do they know you will achieve the results they’re seeking? Trust. How is that trust established? Reputation. In the online world, the leading method of building a strong, positive reputation is through patient reviews….

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